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Tag: Peppers & Rogers Group

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Where is Your Organization in its Journey to Being More Customer-Centric?

Posted on October 12, 2022March 29, 2023

As I was finishing up my final semester of grad school and interviewing for jobs, I managed to land an interview with the strategy consulting firm Peppers & Rogers Group.  The firm was founded by Don Peppers and Martha Rogers and much of their focus and methodology was based on ideas they presented in their first […]

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Articles

  • The Evolution of Customer Data Platforms: Data Pipelines
  • Demystifying the Customer Data Platform
  • Why Companies Fail in Their Efforts to Become More Customer-Centric and How to Overcome These Challenges
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