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Tag: CRM

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Where is Your Organization in its Journey to Being More Customer-Centric?

Posted on October 12, 2022February 18, 2024

As I was finishing up my final semester of grad school and interviewing for jobs, I managed to land an interview with the strategy consulting firm Peppers & Rogers Group.  The firm was founded by Don Peppers and Martha Rogers and much of their focus and methodology was based on ideas they presented in their first […]

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Five Things Every Organization Should Be Focused on in These Uncertain Times

Posted on September 7, 2022February 18, 2024

“The economy, stupid” was a phrase coined by George Carville, campaign strategist to Bill Clinton, during the ’92 US presidential election. This was one of three messages he would reiterate to campaign workers and Clinton himself to make sure they were focused in their messaging to voters and the media. The other two were “Change […]

Recent Posts

  • Conversational AI and the Future of Human-Technology Interaction
  • Electric Vehicles and AI: Driving the Consumer & World Forward
  • Artificial Intelligence: The Business Applications

Articles

  • Conversational AI and the Future of Human-Technology Interaction
  • Electric Vehicles and AI: Driving the Consumer & World Forward
  • Artificial Intelligence: The Business Applications
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