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Tag: Customer Centric

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Where is Your Organization in its Journey to Being More Customer Centric?

Posted on October 12, 2022December 13, 2022

As I was finishing up my final semester of grad school and interviewing for jobs, I managed to land an interview with the strategy consulting firm Peppers & Rogers Group.  The firm was founded by Don Peppers and Martha Rogers and much of their focus and methodology was based on ideas they presented in their first […]

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